The New York City Department of Health and Mental Hygiene (DOHMH) executes unannounced inspections on restaurants in the New York City area and utilized a letter grading system to evaluate the result. This research tried to determine whether bias is included in this system.
Tag: Research
USER TESTING ON BROOKLYN HISTORICAL SOCIETY WEBSITE
A user research focused around the Brooklyn Historical Society (BHS) website. Ten participants who were familiar with BHS and/or interested in the history of Brooklyn were recruited and completed a series of tasks and questionnaires.