New York City Restaurant Performance of Compliance with City and State Food Safty Regulation Rules Varies By Cuisines Suggested Existence of Bias

The New York City Department of Health and Mental Hygiene (DOHMH) executes unannounced inspections on restaurants in the New York City area and utilized a letter grading system to evaluate the result. This research tried to determine whether bias is included in this system.

USER TESTING ON BROOKLYN HISTORICAL SOCIETY WEBSITE

A user research focused around the Brooklyn Historical Society (BHS) website. Ten participants who were familiar with BHS and/or interested in the history of Brooklyn were recruited and completed a series of tasks and questionnaires.